Keep your @support-hero, @triage-duty, and @oncall-eng usergroups synchronized automatically on custom schedules. Smart vacation skipping, 1-click peer shift swaps, and fair flat pricing.
✓ 14-day free trial • Flat $19/mo • No credit card required • 2-minute install
Built natively for Slack so your engineers, support leads, and project managers never leave their workflow.
Schedule rotations on daily, weekly, or custom cadences (including weekday-only schedules). TurnHero automatically calls Slack's API to keep your usergroup rosters updated on exact local 9:00 AM schedules across all global timezones.
Never page someone on PTO or sick leave. TurnHero automatically detects Slack user status emoji (🌴, 🏖️, 🤒) and OOO text, seamlessly advancing to the next active hero with built-in all-OOO circuit breakers.
Teammates can swap duties directly inside Slack using /turn swap. The requested peer receives an interactive DM with 1-click Accept / Decline action buttons that instantly update the schedule.
Every handover posts a clean Block Kit notification to your team channel and sends a personal direct message to the incoming on-duty hero with triage links, runbooks, and quick swap actions.
Manage your entire duty roster directly in the Slack App Home tab. View upcoming 14-day duty projections, reorder member queues, configure cadences, and submit feedback without ever opening a third-party browser app.
Multi-tenant bot tokens are encrypted at rest with military-grade AES-256-GCM authenticated ciphers. TurnHero never reads, monitors, or stores your private Slack message content.
Tellspin charges punishing per-user seat fees that penalize growing teams. TurnHero delivers full-featured Slack usergroup automation at a predictable, transparent flat fee of $19/month per workspace.
| Feature | TurnHero | Tellspin |
|---|---|---|
| Flat Pricing Structure | Flat $19/mo per workspace | Tiered per-user pricing ($25/$50/$250/mo) |
| Unlimited Users & Rotations | Unlimited users & rotations included | Capped user tiers (15, 25, 100 seats) |
| OOO Detection & Holiday Auto-skipping | Automatic Slack status & emoji scan | Limited / requires manual configuration |
| 100% In-Slack Interactive Shift Swapping | Native /turn swap with peer approval DMs |
Basic or redirects to web dashboard |
| Full Slack App Home Tab Dashboard | Complete App Home for viewing & editing | Limited in-Slack admin capabilities |
| 14-Day Free Trial | 14-day full free trial, no credit card required | Trial available |
| Bot Token Security | AES-256-GCM authenticated encryption at rest | Standard encryption |
| Annual Billing Discount | $180/year ($15/mo equivalent) | Expensive annual contracts |
No per-seat tax. No hidden upgrades. Every feature unlocked from day one.
Full access for your entire Slack workspace, billed monthly with zero seat limits.
@usergroup updatesPay once a year and enjoy maximum savings for your engineering and support teams.
@usergroup updatesHave questions about Slack permissions, security, timezones, or billing? We have answers.
TurnHero adheres to the principle of least privilege. We require:
usergroups:read & usergroups:write: To inspect and update your on-duty Slack usergroup members.channels:read & chat:write: To post handover announcements to your designated channels.im:write: To send direct onboarding messages to the incoming hero and facilitate shift swap approvals.commands: To support /turn and /turn swap commands.users:read: To detect out-of-office emojis and status strings for automatic skipping.
TurnHero never asks for or reads channel message content (channels:history).
Security is our highest priority. All Slack OAuth bot tokens and workspace credentials are encrypted at rest using an authenticated AES-256-GCM cipher with unique, cryptographically random initialization vectors (IV) for every token record. Your keys are managed in isolated Google Cloud Secret Manager infrastructure, and data is stored in isolated multi-tenant Cloud Firestore partitions.
Every rotation can be configured with its own IANA timezone (e.g., America/New_York, Europe/London, Asia/Tokyo). Our Cloud Scheduler engine evaluates local time every hour using standard ECMAScript Intl time specifications. This ensures your handovers fire exactly at 9:00 AM in the rotation's local time, adjusting automatically for Daylight Saving Time transitions without drift.
Every new workspace receives a full, unrestricted 14-day free trial upon installing TurnHero. No credit card is required to get started. Before your trial ends, you can activate your subscription via Stripe Checkout for either $19/month or $180/year ($15/mo). If you decide not to subscribe, your rotations will simply pause gracefully without deleting any of your roster configurations.
Tellspin charges per-user seat fees ($25/mo for 15 users, $50/mo for 25 users, $250/mo for 100 users). In contrast, TurnHero charges a predictable flat fee of $19/mo per workspace for unlimited users. TurnHero also provides native in-Slack shift swapping with peer approval DMs, intelligent Slack status OOO skipping, and a full Slack App Home dashboard.